Location: | Georgetown, TX (78628) |
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Company: | Clinical Pathology Laboratories, Inc |
Industry: | Healthcare |
Job Type: | Full Time |
Posted: | 8 days ago |
Reposted: | Yesterday |
Job Functions, Duties, Responsibilities and Position Qualifications:
JOB DESCRIPTION
Position: Exception Handling Specialist III (MT/MLT)
Position Summary: Responsible for troubleshooting and solving issues for the laboratory. The Exception Handling Department is responsible for problem solving issues such as sample integrity, volume, test clarification, patient name discrepancies and/or questionable results. This position serves as a resource for specimen and testing information to both clients and/or CPL remote locations. This position also serves as a resource for specimen handling information and as a problem solver for resolution of specimen handling issues for the SW Division and all divisions of Sonic Healthcare USA (SHUSA). The Exception Handling Specialist III adheres to departmental policies and procedures to include department programs, quality improvement and safety and must project a professional image through telephone communication to clients and/or CPL remote locations and SHUSA divisions.
Principal Responsibilities:
Utilizes technical skills and abilities to effectively direct the handling and processing of specimens, review fresh tissue/fluid log orders, aid in the management of assigned pending, and change after release procedures for accessions.
Scope: Promotes quality client/patient relations and creates supportive climate by serving as a role model. Respect and maintains the confidentiality of information relative to the laboratory. Adheres to laboratory policies and regulations. Works with minimal direction, consults with technologists, supervisors and/or pathologists as needed. Operates general laboratory equipment, "including but not limited to: telephones, computers, centrifuges and front end automation equipment". Effectively communicates via written, verbal, face-to-face, telephone and computer methods.
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Education: Preferred - four years of college, graduate from an accredited school of Medical Technology.
Experience: Preferred - two years of experience in a medical laboratory.
Reporting relationship: Reports to the Exception Handling Supervisor.
Physical demands: Requires light to medium lifting and carrying objects weighing up to 50 pounds. Requires manipulation of tools, objects and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down and reaching under. Routinely requires visual discrimination of color, size, shape, and motility. May sit for prolonged periods of time and may spend extended times in a walk in refrigerator or freezer.
Environmental demands: Works in temperature controlled environment. May come into contact with contagious pathogens and hazardous chemicals. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Company:
Clinical Pathology Laboratories, Inc.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.